FAQ's

'Are your products good quality?'

We sell premium quality knife blades and CNC router tools, engineered from the highest quality carbide stock ensuring durability and perfect cutting results, sourced from trusted Swiss & German manufacturers.

'What is your order turnaround?'

Orders received on a business day before 3pm will be dispatched same day. If something is not in stock we can usually get it within 3-7 working days.

'What if I can't find what I want on your website?'

Contact us on 07598 163253 and we will get right back to you with price and availability - we are always prepared to extend our range of products.

'What are your postage costs?'

UK & Northern Ireland :

Standard delivery (Royal Mail Signed For First Class) is free of charge, Royal Mail quote 1-3 working days but typically arrives next day. 

Royal Mail Special Delivery for guaranteed next day before 1pm is at a cost of £5.00 - for orders of £500+ in value this service is also free of charge.

Royal Mail Special Delivery for guaranteed next day before 9am is also available, contact us for pricing.

New Zealand & Australia :

Royal Mail International Tracked & Signed (approx 5 working days).

Up to 500gms  £15.00 

500gms to 1kg  £20.00

 Any order with a value in excess of £300 (before shipping costs added) we will send free of charge.

'If an order is urgent, can I collect from your premises?'

Absolutely! Call us to arrange collection.

'How do I order?'

You can place an order through the website and pay by any major Credit Card.

You can apply for a 30 day end of month credit account, email us at sales@bitandblade.co.uk and we will send you an application form - once your account is open you can email your purchase order to us or place the order through the website.

'If I apply for an account, how long before the account is open?'

Upon receipt of your application form and various checks are completed, usually 24-48hrs.

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